Last updated: October 1, 2026
Vantalens is an online retail brand operated by Pedgex LLC. This Payment Policy explains how payments, charges, refunds, taxes, and payment-related issues are handled when you place an order with Vantalens.
ACCEPTED PAYMENT METHODS
Available payment methods will be displayed during checkout.
Depending on the payment services enabled on our website, customers may be able to pay using major credit or debit cards and other supported payment methods offered by our payment service providers.
We only recommend relying on the payment options shown at checkout at the time you place your order.
CURRENCY
Unless otherwise stated, prices on the Vantalens website are displayed and processed in U.S. Dollars (USD).
PAYMENT PROCESSING
Payments may be processed securely by third-party payment service providers.
Pedgex LLC operates the Vantalens store and may use authorized payment processors to process customer transactions.
Vantalens does not intend to store complete payment card numbers on its own website servers. Payment information may be transmitted directly to authorized payment service providers for secure processing.
PAYMENT AUTHORIZATION
When you place an order, your payment method may be authorized or charged according to the payment processor and payment method used.
An order is not considered fully confirmed until payment has been successfully authorized or received and the order has been accepted for processing.
DECLINED OR FAILED PAYMENTS
If your payment is declined or unsuccessful, your order may not be processed.
Common reasons for declined payments may include:
- Incorrect billing information.
- Insufficient funds or available credit.
- Payment card restrictions.
- Incorrect card information.
- Security or fraud-prevention checks.
- Restrictions imposed by your bank or payment provider.
If your payment fails, please verify your billing information or contact your bank or payment provider before trying again.
SECURITY AND FRAUD PREVENTION
We may use security, payment-verification, and fraud-prevention tools to help protect customers and our business.
In some cases, an order may be held, reviewed, canceled, or require additional verification if unusual or potentially fraudulent activity is detected.
We reserve the right to refuse or cancel transactions where reasonably necessary for security, fraud prevention, legal compliance, or payment verification.
PRICING ACCURACY
We make reasonable efforts to ensure that product prices and checkout totals are accurate.
However, pricing, technical, or display errors may occasionally occur.
If a material pricing error affects an order, we may contact you before fulfillment or cancel the affected order where permitted by applicable law.
If an order is canceled after a successful payment because of a confirmed pricing or availability error, an applicable refund will be issued to the original payment method.
TAXES
Applicable sales taxes or other transaction-related taxes, if any, will be calculated or displayed during checkout based on the order details, shipping destination, and applicable tax requirements.
REFUNDS
Approved refunds are generally issued to the original payment method.
After a refund is approved and submitted, your bank, card issuer, or payment provider may require additional time to post the funds to your account.
Please review our Return and Refund Policy for information about refund eligibility, damaged products, personalized products, cancellations, and returns.
DUPLICATE OR UNRECOGNIZED CHARGES
If you believe you have been charged more than once or you do not recognize a transaction associated with your Vantalens order, please contact us as soon as possible.
Please include your order number, the transaction date, and any relevant payment information that does not contain your full card number or sensitive account credentials.
PAYMENT DISPUTES AND CHARGEBACKS
If you experience a problem with an order or payment, we encourage you to contact Vantalens first so we can review the issue and attempt to provide an appropriate resolution.
Nothing in this policy prevents you from exercising rights available through your bank, payment provider, or applicable law.
ORDER CANCELLATIONS
Cancellation requests are subject to our Return and Refund Policy.
Because personalized or made-to-order products may enter production quickly, payment confirmation does not guarantee that an order can later be canceled or modified after production or fulfillment has begun.
CONTACT INFORMATION
If you have questions about payments, charges, refunds, or billing, please contact us:
Store / Brand name: Vantalens
Legal business name: Pedgex LLC
Email: hellovantalens@gmail.com
Phone: (+1) 531-230-3929
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States