Last updated: October 1, 2026

Vantalens operates this website and online store to provide products, services, order processing, customer support, personalization options, and related shopping services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with Vantalens.

Our website is built using WordPress and WooCommerce and is hosted through third-party hosting and service providers. By using our website and services, you acknowledge the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

Depending on how you interact with Vantalens, we may collect or process the following categories of personal information:

  • Contact information, such as your name, billing address, shipping address, email address, and phone number.
  • Order information, such as the products you purchase, product customization selections, quantities, order value, shipping details, and order status.
  • Account information, such as your username, password, account preferences, and saved account details.
  • Payment information. Payments may be processed by third-party payment service providers. Vantalens does not intend to store complete payment card numbers on its own servers.
  • Personalization information, such as names, numbers, design selections, sizes, materials, logo placement selections, or other customization information you provide for personalized products.
  • Communications, including messages you send to us, customer support requests, refund or return inquiries, and other correspondence.
  • Device and technical information, such as your IP address, browser type, device type, operating system, and website activity.
  • Usage information, including pages viewed, products viewed, interactions with the website, and other activity related to use of our services.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, personalize a product, contact us, or otherwise provide information to us.
  • Automatically through the website, including through cookies, server logs, analytics technologies, and similar tools.
  • From service providers, such as hosting providers, payment processors, shipping providers, analytics providers, fraud prevention providers, and customer service tools.
  • From advertising or marketing partners, where permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

  • Providing our services. We use information to process orders, provide personalized products, arrange shipping, provide order tracking, process returns and refunds, and provide customer support.
  • Managing accounts. We may use information to create, maintain, and secure customer accounts.
  • Improving our website and services. We may analyze website activity and customer interactions to improve usability, products, services, and customer experience.
  • Marketing and advertising. Where permitted, we may use information to send promotional communications or measure advertising performance. You may unsubscribe from promotional emails at any time.
  • Security and fraud prevention. We may use information to detect, investigate, or prevent fraudulent, unauthorized, illegal, or harmful activity.
  • Legal compliance. We may use information when necessary to comply with applicable law, regulations, legal processes, or enforceable government requests.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services, including:

  • Hosting and technology providers that support our website, infrastructure, storage, analytics, security, and website functionality.
  • Payment processors that process payments securely on our behalf.
  • Shipping and fulfillment providers that help produce, fulfill, ship, and track customer orders.
  • Customer service providers that assist us with communications and support.
  • Analytics and marketing providers that help us understand website performance, measure advertising, or communicate with customers.
  • Legal or regulatory authorities where disclosure is required by law or necessary to protect our rights, customers, business, or services.
  • Business transaction parties in connection with a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, maintain shopping sessions, understand website usage, improve performance, and support analytics or advertising where permitted.

You may control certain cookies through your browser settings. Disabling some cookies may affect the functionality of the website, including shopping cart, account, or checkout features.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage you to review the privacy policies of any third-party service you choose to use.

CHILDREN’S DATA

Our services are not directed to children, and we do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.

SECURITY AND RETENTION OF YOUR INFORMATION

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and financial records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law. These may include:

  • Right to access or know the personal information we maintain about you.
  • Right to request deletion of certain personal information.
  • Right to request correction of inaccurate personal information.
  • Right to data portability where required by applicable law.
  • Right to opt out of certain marketing communications.
  • Right to opt out of certain targeted advertising or data sharing where applicable law provides such a right.

We may need to verify your identity before completing certain privacy requests. We will not discriminate against you for exercising privacy rights provided by applicable law.

INTERNATIONAL DATA TRANSFERS

Vantalens and our service providers may process information in countries other than the country where you live. Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, technology, or applicable legal requirements. When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us:

Store / Brand name: Vantalens
Legal business name: Pedgex LLC
Email: hellovantalens@gmail.com
Phone: (+1) 531-230-3929
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States